☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 18, 2020 2:25:55 PM

Rejected Return

I received an ACTION NEEDED email stating that my return was rejected and that I need to sign in and TurboTax will walk me through fixing it. However, I don't know how to sign in to the software (where I would go to work on my taxes). I do see an option to pull in a return, however it keeps saying I can't pull in my 2019 taxes because it doesn't exist (I have it saved as a PDF on my computer). I can sign in online but I don't see my taxes anywhere on here... Please help!!

0 1 110
1 Replies
Intuit Alumni
Feb 18, 2020 5:34:21 PM

Please follow the below instructions on how to access and amend a prior year return:  

If you have already filed and your refund is pending, you will need to complete an Amendment to capture the new forms.  To complete and Amendment, please see the below link:https://ttlc.intuit.com/community/amending/help/how-to-amend-change-or-correct-a-return-you-already-filed/00/25588