Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 13, 2022 9:42:27 AM

Refund Deposit Fee from santa barbara tax group $20

Who in this world gave Santa Barbara Tax Group the authority or permission to take $20 bucks from my tax return?! I blame TT for this. You shouldn't be allowing them to rob us right in front of your eyes.
That is illegal. There were no mistakes or errors that they had to correct. I already payed TT all the fees. Are yall going to do something about this?

0 6 823
6 Replies
Level 15
Apr 13, 2022 9:54:16 AM

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99 or $44.99 in CA)

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

New Member
Apr 13, 2022 9:59:25 AM

Yes, i have a list of all my fees, including the $39 dollars. That was included and agreed on...nothing more

Level 15
Apr 13, 2022 10:00:38 AM

@Vtrace Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

New Member
Apr 13, 2022 9:01:06 PM

Smh. Just slimy. Never again Turbo! Never.

Level 15
Apr 14, 2022 4:48:46 AM

If your bank refuses the deposit from TPG, then TPG issues and mails you a check. The charge for this was disclosed when you signed up for Pay with Refund.

Level 3
Apr 14, 2022 5:44:03 AM

@Vtrace It's not slimy.  It's disclosed to you and you have to check 2 boxes that show the info of how much the fees will be and who handles the refund transfer.