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Returning Member
posted Mar 16, 2022 10:31:53 AM

promo code

on March 4, 2022 I received an email with the subject "We’re sorry your TurboTax promo code didn’t work. We’re following up with a refund!"

 

true, I worked with someone over the phone and we weren't able to get the code to work. 

 

the email said my refund would take 3-5 business days to appear in my account. I still haven't received my refund. 

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1 Replies
Intuit Alumni
Mar 16, 2022 10:51:47 AM

Please reach out to TurboTax Customer Support for the status of this refund. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?