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Level 2
posted Mar 1, 2025 10:50:01 AM

Printing or saving to PDF gets hung on my MacBook Pro

When I try to print my return or even save it as a pdf file on my MacBook Pro, TurboTax hangs.  How do I fix it?

 

0 2 446
2 Replies
Expert Alumni
Mar 3, 2025 2:28:50 PM

Are you using TurboTax Desktop or Online? This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Level 15
Mar 3, 2025 4:51:12 PM

@CatinaT1 

 

There is no Manual Update for the MACs !

 

This PDF problem seems to be specifically for desktop MAC Software.