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Returning Member
posted Jul 23, 2019 3:16:17 PM

Payment

I have filed my refund and only got one check mailed to my home country. I am having problems in tracking the other one.

0 8 1840
8 Replies
Level 15
Jul 23, 2019 3:21:39 PM

Which one did you get?  Federal and state come separately from different places at different times.

Returning Member
Jul 23, 2019 3:28:28 PM

I got the federal check

Level 15
Jul 23, 2019 3:36:42 PM

The state checks are taking a long time this year.

 

Check for a state refund     https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Make sure you are using the refund amount from your actual state tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

 

Contact your state

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

Returning Member
Jul 23, 2019 4:11:24 PM

Thanks for your kind help... but neither seems to be working. Will keep trying thou.

Level 15
Jul 23, 2019 4:52:11 PM

Maybe you better check if your state return went through and was filed.  Was your return Accepted?  You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

Returning Member
Jul 23, 2019 5:07:13 PM

I did see in my account that both were accepted. But nothing was emailed. Whenever i try to track the system keep saying no record found. I don't understand why.

New Member
Jul 23, 2019 5:17:28 PM

where is my state refund ?

Level 15
Jul 23, 2019 5:50:20 PM

@mhlacasse  Scroll up and read my posts above on how to check.