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New Member
posted Jun 3, 2019 4:38:42 PM

My taxes say received by turbo tax but unknown for federal and MI. Does that mean TurboTax hasn’t sent them?

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24 Replies
Intuit Alumni
Jun 3, 2019 4:38:44 PM

It means that Turbo Tax sent them, but the IRS and your state have not processed or accepted them yet. It can take 48-72 hours for the IRS and your state to receive, accept and update the status to accepted from when you filed them. 

New Member
Jun 3, 2019 4:38:45 PM

I filed mine then 20 minutes later my exes. His shows received by TurboTax at 1:46 received by the irs at 1:47 accepted at 2:31. Mine shows received by TurboTax at 1:27 received by irs unknown.

Intuit Alumni
Jun 3, 2019 4:38:47 PM

The IRS pulls once every 24 hours and has a set amount they pull. You might not have made the cut off for that time period and your ex did.

New Member
Jun 3, 2019 4:38:48 PM

I filed mine 20 minutes before his.

New Member
Jun 3, 2019 4:38:50 PM

It’s basically showing that they haven’t been transmitted to the irs. There’s no pull. I file through TurboTax every year for 5 people. It always shows transmitted to the irs right after being transmitted to TurboTax.

New Member
Jun 3, 2019 4:38:50 PM

Also this was on Saturday  so I didn’t make the cut off for any of the days?

New Member
Jun 3, 2019 4:38:52 PM

So no response? That’s truly not helpful at all smh. There’s clearly and issue on turbo taxes end and it needs to be fixed ASAP.

New Member
Jun 3, 2019 4:38:53 PM

Just an FYI to anyone else that has this problem. It was a problem on turbo taxes end. Turbotaxwill was completely wrong and full of crap. It took multiple fb messages followed by 2 phone calls and an hour and 20 minutes on the phone but turbo tax did eventually figure out the issue and transmitted my returns on February 6th.

Level 1
Jan 22, 2020 5:08:36 AM

What if its beend a week an I still havent received an acceptance it's still saying pending 

Level 15
Jan 22, 2020 5:23:29 AM


@ervinlina435 wrote:

What if its beend a week an I still havent received an acceptance it's still saying pending 


Your tax returns will remain Pending until the IRS and your state start receiving tax returns.  Most states will not start receiving tax returns until on or after the IRS officially opens to receive federal tax returns.

Go to this IRS website for the official start date - https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27

New Member
Jan 25, 2020 4:53:34 AM

I filed January 18 2020, still says UNKNOWN..waiting till this coming week before I complain to TURBOTAX.

Level 15
Jan 25, 2020 4:58:29 AM


@Dom8585 wrote:

I filed January 18 2020, still says UNKNOWN..waiting till this coming week before I complain to TURBOTAX.


The Refund status is Unknown because the IRS has not received your tax return.

 

Your tax returns will remain Pending until the IRS start receiving tax returns.  

Go to this IRS website for the official start date - https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27

Level 2
Jan 25, 2020 5:08:08 AM

I filed January 11th and it still says taxes filed, pending, and unknown. I've used turbo tax for years and it's the first time I've encountered this 

Level 15
Jan 25, 2020 5:13:08 AM


@Lacyra wrote:

I filed January 11th and it still says taxes filed, pending, and unknown. I've used turbo tax for years and it's the first time I've encountered this 


Your tax returns will remain Pending until the IRS start receiving tax returns.  

Go to this IRS website for the official start date - https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27

New Member
Jan 25, 2020 4:58:36 PM

Same!!! But filed on the 19th. Filed my brothers on 21st and was accepted 22nd!! Wth is going on

 

 

New Member
Jan 27, 2020 7:30:31 AM

same submitted on 01/17/2020 and still shows pending and received by irs unknown 

Intuit Alumni
Jan 27, 2020 8:07:41 AM

Today is the first day that the IRS will begin processing returns so your status may be updated very soon. See below for more information from the IRS website:

https://www.irs.gov/newsroom/irs-opens-2020-filing-season-for-individual-filers-on-jan-27

 

New Member
Jan 27, 2020 2:43:06 PM

My taxes were filed on January 26

My federal says received today but my Ohio State says status pending/unknown

Wonder what's going on

Intuit Alumni
Jan 27, 2020 2:49:24 PM

The IRS began processing returns today, January 27th. You can see the TurboTax FAQ below about pending returns:

https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

 

You can check the status of your tax refund 24 hours after e-filing or 4 weeks after you mailed in your return. Updates are made daily and usually overnight.

You will need your social security number or ITIN, your exact refund amount and filing status to check the status.

Refunds can be issued in less than 21 days, but there are cases where it can take longer to process.

Please see the TurboTax FAQ below for more information on tracking your tax refund:

https://www.irs.gov/refunds

 

 

New Member
Jan 29, 2020 6:51:10 AM

So it's the 29th , now what's the problem ?  

 

Received by Turbo Tax :  January 27th 

Received by IRS :  Unknown 

 

Is TurboTax not sending my return for some reason ? 

Intuit Alumni
Jan 29, 2020 8:08:38 AM

TurboTax does not receive any updates from the IRS once they have accepted your return. Each state handles its own refunds

 

Please click the TurboTax help link, listed below, to learn how to track your State return and to see if your state has started accepting returns.

 

https://ttlc.intuit.com/questions/1899433

Level 2
Jan 29, 2020 10:24:43 AM

I have the same issue and I havent been given a good response either

Level 2
Jan 29, 2020 6:31:00 PM

Im having the same problem! Clearly sometimes wrong and they're not saying anything

Level 2
Jan 29, 2020 6:33:43 PM

Mind went through on the 13th and I GOT THE ACCEPTANCE EMAIL!! yet it said my federal was accepted on 1/29/2020 which at the time had yet to occur! And after my confirmation email of approval its not found by the IRS yet??  you're not giving us any answers here guy