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New Member
posted Jun 3, 2019 5:07:39 PM

My tax refund was already deposited but my card has yet to arrive. How can I get access my funds before activating the card???

My refund has been just sitting in the account and my card hasn't arrived. I am going crazy trying to figure out how to access my mobey while my card is who knows where...

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2 Replies
Intuit Alumni
Jun 3, 2019 5:07:41 PM

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

https://ttlc.intuit.com/replies/6419975

New Member
Jan 29, 2020 5:01:25 AM

I got the card last year but when applying for the loan it issues a new card which unfortunately prohibits last years customers from the benefit of accessing the funds with a temporary card within 48 hrs because the system wont allow it until you receive your actual card. Sad for returning customers.