Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 6, 2019 7:07:33 AM

My tax refund is more than my prepaid card deposit limit someone please help me. What do I do. Will the IRS send a check instead ?

0 5 1855
1 Best answer
New Member
Jun 6, 2019 7:07:35 AM

If you have applied for and received the TurboTax PrePaid Visa issued by Green Dot, there is not a limit on your deposit amount. 

However, if you are using a different card that has a deposit limit, you may want to contact their customer service department to inquire of any exceptions to this rule in regards to your IRS refund. Some cards make provisions for a tax refund amounts. 

To address your final concern about a check being mailed, YES, generally, if the financial institution recovers the funds and returns them to the IRS, the IRS will send a paper refund check to your last known address on file with the IRS.

*Please Note: TurboTax cannot assist with prepaid card issues

5 Replies
New Member
Jun 6, 2019 7:07:35 AM

If you have applied for and received the TurboTax PrePaid Visa issued by Green Dot, there is not a limit on your deposit amount. 

However, if you are using a different card that has a deposit limit, you may want to contact their customer service department to inquire of any exceptions to this rule in regards to your IRS refund. Some cards make provisions for a tax refund amounts. 

To address your final concern about a check being mailed, YES, generally, if the financial institution recovers the funds and returns them to the IRS, the IRS will send a paper refund check to your last known address on file with the IRS.

*Please Note: TurboTax cannot assist with prepaid card issues

Level 1
Mar 16, 2021 5:44:46 PM

Did they end up sending a paper check? If so how long did it take for you to receive it? I was suppose to get my deposit February 22nd and its now March 16th and the IRS cant find my return.

Intuit Alumni
Mar 16, 2021 5:52:48 PM

If your return has taken longer than 21 days please click here. It will give you guidance as well as assistance with contacting the IRS.

Returning Member
Mar 1, 2022 6:30:27 PM

Turbo card apparently has a $10,000 limit which makes no sense because it’s for tax refunds. They should know some peoples tax refunds are more than $10,000.

Intuit Alumni
Mar 2, 2022 8:43:11 AM

Please contact our TurboTax Customer Care Team for assistance with this limit. 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using in the TurboTax FAQ below:

What is the TurboTax phone number

 

@Simplyme_xx33