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New Member
posted Mar 29, 2022 11:15:24 AM

My tax expert Seaphora never filed my taxes when I sent it in on 3/18 and final documents on 3/21. Now, I am not in full service.

I was told I would be back on full service due to the expert not responding to me or filing.

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1 Replies
Intuit Alumni
Mar 29, 2022 1:05:22 PM

Please contact support for assistance. 

This FAQ will provide you with the steps to contact an agent. 
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

How to contact my Full-Service expert?
https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947/message-id/701621