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Level 1
posted Feb 10, 2020 8:26:57 AM

My state refund shows issued but has not been deposited to my Turbo card, how long does it take to get onto my card?

0 3 475
3 Replies
Intuit Alumni
Feb 10, 2020 9:32:06 AM

Allow up to 5 business days for your refund to be deposited to your account. If it hasn't been deposited within 5 business days, this may be due to a state offset and you would need to contact your state department of revenue. See the link below on how to do so.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

New Member
Feb 12, 2020 5:42:24 PM

Does it normally take the 5 days, or does it often take less time? Mine said it was issued today according to NY state's website. I haven't received the money or any notification that it's coming.

Intuit Alumni
Feb 12, 2020 6:14:02 PM

To ensure your card is activated and to check balance, visit this website.

https://turbodebitcard.intuit.com/

 

Please see this Turbo Tax FAQ on how to track your State refund. https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571