TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
On the IRS site you are also offered the use of an app called IRS2Go
https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved
https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers
Reason for Delay: You Claim Certain Credits
If you file early and claim the (EITC) or the ACTC), you will have to wait a bit for a refund. According to the law, the IRS has to wait until Feb. 15 to issue a refund to taxpayers who claimed either of those credits. President’s Day and bank processing times can slow down your refund further. For 2019, the first refunds (if you claimed the EITC or ACTC) aren’t available in taxpayer bank accounts until Feb. 27.
This hold on your refund may get in the way of your budgeting, but there is no need to be nervous. The hold is not a result of mistakes or problems with your return. The IRS simply takes the extra time to confirm that everyone who claimed the credit could rightfully do so.
If you claimed those credits and you have been waiting weeks for a refund, you can check the status of your refund on the IRS website through its Where’s My Refund? tool.