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posted Oct 7, 2022 10:21:17 AM

My refund is less and comes from "TPG PRODUCTS SBTPG LLC"

My federal return was $279.61 less and sent by TPG Products SBTPG LLC instead of being sent directly from the federal government. Why was my return processed through a company and sent to me with money missing, unlike my state return which was sent directly from the government and with the proper amount? 

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1 Replies
Level 15
Oct 7, 2022 10:31:37 AM

Your refund goes through the 3rd party bank when you select to have the Turbo Tax fees deducted from your refund.  How much were your fees?  Plus there is a Extra $40 Refund Processing Service charge (45 in California).  If the $279 wasn't all for fees and the IRS adjusted your refund they will mail you a letter saying why.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353