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New Member
posted Feb 24, 2020 9:49:59 PM

My federal refund was approved with a DDD FOR 2/26 y’all said with the turbo card we get paid 2 days early I haven’t seen nothing what’s going on

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3 Replies
Expert Alumni
Feb 25, 2020 12:31:33 PM

Greendot's Turbo Prepaid Visa loads your pay when your employer or benefits provider gives us early notice you have money coming. Not every employer or benefits provider gives us early notice every payday, but many do.  https://ttlc.intuit.com/community/refunds/help/getting-to-know-the-turbo-prepaid-visa-card/01/25569#M2667

New Member
Feb 27, 2020 2:54:34 PM

The irs says my refund has been sent why hasent my money been out on my card?

Expert Alumni
Feb 27, 2020 3:00:17 PM

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card