last year I did my taxes on turbo tax I promise you I thought I had sent them off because I owed the state of CO money but I never heard anything. so I called them they said they never received my taxes so I must have not sent them off. how can I get in and resend them or print them off and send them.
[personal information removed]
PHONE NUMBER REMOVED
Please do not post your phone number in the public user forum. No one here can call you, but scammers and would-be identity thieves can see your number here and call pretending to be from TurboTax. It has been removed for your security.
Something must have gone wrong with your e-file. Either you did not actually go all the way through to the orange button that said "Transmit Return Now" and complete the process, or your tax return was rejected and you did not notice or follow up. At this point, you have to print, sign and mail it.
Online preparation and e-filing for 2016 is permanently closed. You have to download 2016 software and then print, sign and mail your return. If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time.
To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.