If the IRS never received your original return, you don't need to amend.
Follow the directions below to switch to the e-filing option.
- In TurboTax Online, sign into your account.
- Select Tax Home from the left menu.
- Scroll down to Your tax returns & documents.
- Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
- Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
- On the Just one more step screen, follow steps 1 and 2 if you haven't already.
- Select the Start button to the right of Step 3.
- On the Let's get ready to e-file screen, select I want to e-file.
- Follow the instructions to e-file your return.
Please click How do I change from mail to e-file in TurboTax Online? to learn more.