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New Member
posted Feb 16, 2024 4:30:48 PM

Is there a way to reset the part where you enter your info on credit karma for the refund advance?

It is saying it can't verify me even though I am the primary taxpayer on the return.

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1 Replies
Expert Alumni
Feb 16, 2024 4:31:50 PM

Make sure your accounts are linked: Linking Credit Karma with TurboTax Account  

 

Please contact Credit Karma on their Contact Us page. 

 

See these resources for more information:   

See Offer details and disclosures for the Refund Advance program for more information.   

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*    

Credit Karma's What is TurboTax Refund Advance?