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Level 2
posted Jan 27, 2023 5:13:52 AM

Is the reason I cannot see my return I filed last night because it was done on the app? I need to edit last years AGI and I can't access it unless I'm at home. Help?

My boyfriend let me file under his paid Turbo Tax since I just moved in with him. My return was rejected due to my AGI from 2021 being supposedly incorrect. Can I only correct this in the app, because I'm not even seeing i filed when I log in to turbo tax with the information is used to file?

0 12 755
12 Replies
Level 15
Jan 27, 2023 6:19:03 AM

If you did not use the exact same account and user ID to prepare your 2021 and 2022 tax returns then you were not able to transfer your 2021 data in, and will not be able to see your 2021 AGI using your BF's account.

 

(and by the way.....when you use online TurboTax, you get ONE return per fee.   If you and your BF used the same account and user ID for two returns, the second return will overwrite the first one and it will be lost forever.)

 

Where do I find my AGI?

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010/message-id/746

 

Your 2021 tax return shows your 2021 Adjusted Gross Income  (AGI)  If you filed a joint return then the AGI is the same for each of you.

 

Form 1040        line 11

If you are using the same TT account that you used last year, you should also be able to find this number in your Tax Home for 2021

If entering the amount from your 2021tax return does not work, then try entering “0” instead.  If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

You can get a free transcript of your past return from the IRS:  

https://www.irs.gov/individuals/get-transcript

Note: If you filed late or amended your return, your correct 2021 AGI may not be in the system. 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

Note:  If you mail your federal return, you will also need to mail your state return.  You will not be able to e-file your state return.

 

https://ttlc.intuit.com/questions/3415597-what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-rejec

 

https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online

 

 

 

Level 2
Jan 27, 2023 6:23:19 AM

Thank you for the tips!

 

We filed with the same app but it allowed me to do a different log in. His return is fine as far as I know. Mine was rejected because of the AGI but I did file late. 

I will try the IRS link and see if it matches the number I had from last year. 

Can I not edit it unless I’m using it now that turbo tax isn’t free? I didn’t see mine anywhere, but it pulled up my 2021 one I did. 

Level 15
Jan 27, 2023 6:25:34 AM

you cant see that you filed because your AGI was REJECTED.

try again with the correct AGI.

 

@laur791631 

Level 2
Jan 27, 2023 6:27:27 AM

I mean I can’t see it on TurboTax to fix it, I was asking if I need the app to do that since I filed through it, and in 2021 it was online in the browser. 

That’s the issue. 

Level 15
Jan 27, 2023 6:27:38 AM

If you filed late, enter AGI = 0.

@laur791631 

Level 15
Jan 27, 2023 6:28:42 AM

you hae to log back in to the account you used to file your return this year, not last year.

Level 15
Jan 27, 2023 6:29:46 AM

if your BF files later, it will wipe out your tax return.

TurboTax Online can only hold one tax return per account.

Level 2
Jan 27, 2023 6:30:01 AM

I understand that. Are you seeing my actual question? Lol 

 

Why can’t I do it in the browser? Because I filed through the app? It’s the same account both years. I used chrome last year and purchased software this year. 

Level 2
Jan 27, 2023 6:30:40 AM

It did not do that, he bought one where other household members can file. 

Level 2
Jan 27, 2023 6:31:40 AM

I literally just googled it and you can have up to 5 people.

Level 15
Jan 27, 2023 6:45:09 AM

@laur791631 You did not explain clearly when you said you used your BF's TurboTax.   If BF has the CD/download then up to five federal returns can be e-filed using his desktop software.   That is completely different from using the online version of the software in which you have to "log in" to an account.

 

If you used the desktop software you are still going to need your 2021 AGI in order to e-file.  You can get that AGI from line 11 of your 2021 Form 1040.    If your 2021 AGI does not work, then try using zero instead.

Level 2
Jan 27, 2023 6:47:27 AM

So because it was done on the downloaded version, that’s why I can’t log in online and fix it? Right? Needs to be the type of turbo tax I filed under?

 

I understand what I need to do with the AGI now, thank you. 🙂