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New Member
posted Feb 25, 2024 8:38:29 PM

Is anyone having trouble accessing their taxes for review?

0 3 233
3 Replies
Employee Tax Expert
Feb 26, 2024 6:05:48 AM

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

New Member
Feb 27, 2024 10:12:25 AM

Hello, 

Thank you for replying. I placed all of my information into my account but I had to stop during my State taxes. Now when I return to review/edit it only “circles” on the page and my information does not come through. I can not get into my taxes now to finish. 
Please help! 

Employee Tax Expert
Feb 28, 2024 7:10:37 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.