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New Member
posted Mar 4, 2020 12:26:23 PM

Is anyone else online with "us-west-2.turbotaxonline.intuit.com "?

been working thru turbotax.intuit.com, but it has changed to the other address above. aftaid it may be a hacker.

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6 Replies
Intuit Alumni
Mar 5, 2020 10:01:45 AM

Did you launch TurboTax from your bank website to take advantage of a discount offered through your bank?  And if not, please know that Turbo Tax's URL is https://turbotax.intuit.com/

New Member
Mar 29, 2020 10:29:01 PM

I have the same problem. I did start with the free option, but changed during the process. When I went to finish later,  I started at the right address, but it switched when I logged in.  When I get to the end, the time is different, presumably because it has the west in the address. Why is this happening?  I'm wondering if I should delete everything and start over.

Intuit Alumni
Mar 30, 2020 9:05:24 AM

@SisterRie To check to ensure your connection is secure, you can click the lock symbol in the web address window and it will let you know whether or not you are using the secure site to finish filing your taxes. 

Returning Member
Mar 27, 2022 5:55:27 AM

I just got the same email, but mine is us-east-2.turbotaxonline.intuit,com.  I also think this is a hacker site, but I don't know how to clear it.  did anyone every clarify?

 

Returning Member
Mar 27, 2022 5:58:54 AM

I just got the same email, but mine is us-east-2.turbotaxonline.intuit,com.  I also think this is a hacker site, but I don't know how to clear it.  did anyone every clarify?

 

Intuit Alumni
Mar 27, 2022 7:54:21 AM

Please contact Customer Support as soon as possible. 

 

Also, please see the information in this Help Article for additional information.

@Dnklorick