Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Feb 17, 2022 12:06:18 PM

IRS Still Says Pending; Credit Karma Account Has Full Amount…what’s correct?

When I did my 2021 return, I signed up to put part of my refund in a new Credit Karma Money Spend Account and for the rest to go into my other bank account. It was accepted on 2/2. Like everyone else who claimed the EITC, the IRS told me I had to wait for processing updates. Yesterday (2/16), I got notified that my money should be in my bank account on February 22nd. However, my Credit Karma account apparently received the entire refund amount as of yesterday as well. The CK account was only supposed to have $100, and my other bank account was to get the rest. So the IRS says that my return is still on its way, and CK says I have the full amount now.  WHICH ONE IS CORRECT??! I don’t want to spend money that is not actually there yet, but I do have overdue bills that need attention. Why did my CK account show my whole refund amount? I checked my other bank account numbers and they were entered correctly. Is this happening to anyone else, because I am really confused???

1 1 464
1 Replies
Intuit Alumni
Feb 18, 2022 3:59:41 PM

In order to look into this, please contact us by phone so we can pull up your account. We are unable to pull up the account here in this public forum. 

 

Please follow the instructions here to contact us by phone.