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New Member
posted Jun 6, 2019 10:32:22 AM

If I'm unable to activate current intuit turbo tax prepaid card can I be issue a new one

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4 Replies
Intuit Alumni
Jun 6, 2019 10:32:23 AM

For more information on the Turbo Prepaid Visa Card, please see the FAQ below: https://ttlc.intuit.com/replies/6419975

Once you’ve signed up for a card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days).

Activate your new card as soon as it arrives in the mail to start using it everywhere Visa debit is accepted in the U.S. It’ll only take a moment and we’ve included instructions with your card to make it a breeze.

Think your card’s taking an unusually long time to arrive? Please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.


New Member
Feb 4, 2020 8:22:02 PM

I got my card and tried to activate it and it said none of my information was correct. It said my social security number was wrong my card number as wrong. I triple checked it before I submitted it. I was issued a different card last year. U think that information is still in the system and won't let me activate this card in panicked

Not applicable
Feb 5, 2020 8:09:20 AM

You will need to reach out directly to card services regarding  support for your prepaid debit card!

New Member
Apr 29, 2020 9:21:05 PM

I cant activate my card or get ahold of anybody. Ive tried and tried. Everytime i put the number in it says they are unable to verify my card right noe please try back later..and i have several times. I have to get this card activated..ive tried everything and it isnt working