Solved: If I lost my turbo tax prepaid debit card, what should I do to obtain my tax refund?

New Member

Jun 7, 2019 3:59:22 PM

Did you speak to a person to obtain a new card?

New Member

Jun 7, 2019 3:59:23 PM

Yes

Level 2

Jun 7, 2019 3:59:25 PM

Please call us toll-free at (888) 285-4169 to report the card stolen and discuss your options.

New Member

Jun 7, 2019 3:59:27 PM

What if u dont know 16 numbers on the card

Level 2

Jul 16, 2019 7:18:58 PM

How come i never have turbo tax card...i lost my cash back GreenDot too..any i never have money in either one..I’m going to get another one can you send it to Maryland i move..

Level 2

Jul 16, 2019 7:20:23 PM

How come i never have turbo tax card...i lost my cash back GreenDot too..any i never have money in either one..I’m going to get another one can you send it to Maryland i move..

New Member

Feb 12, 2020 6:17:14 AM

No

New Member

Feb 12, 2020 6:18:28 AM

No and yes I would, I also cancel out the old one

Intuit Alumni

Feb 17, 2020 2:13:37 PM

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

Returning Member

Mar 9, 2020 5:40:38 PM

I need a new TurboTax Debit card. I lost my cards a year ago. How can I get another?

Intuit Alumni

Mar 9, 2020 5:44:25 PM

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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If I lost my turbo tax prepaid debit card, what should I do to obtain my tax refund?