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New Member
posted Jun 6, 2019 8:58:57 AM

If i get my refunds on the prepaid visa can i transfer my refunds from that to my personal account?

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11 Replies
New Member
Jun 6, 2019 8:58:58 AM

If you have the TurboTax Prepaid Visa card, no, you can either transfer money to another prepaid visa card or to a paypal account.

If you have netSpend, contact them to inquire about additional features. 1-855-646-8848


Level 2
Feb 15, 2020 9:15:25 AM

How do you transfer your funds to PayPal? When I go to transfer $ it doesn’t ask for a paypal link, I’m only asked for an email or phone number. And then when you accept the $ the only option is to add it to a green dot/turbo card. 

Expert Alumni
Feb 16, 2020 12:50:04 PM

There is no option to transfer your funds to paypal on the prepaid visa card. At least not that i am aware of.

Level 2
Feb 16, 2020 2:22:42 PM

If you go online and select the option “send money” and then to a person, it says in the brief description that you can send it to anyone with a turbo Account, PayPal or green dot card. In the app it doesn’t specify any of that though. But thank you 

Level 1
Apr 15, 2020 6:38:17 AM

Did you ever figure this out? I am stumped???

Level 2
Apr 15, 2020 7:49:58 AM

Yes I did. After calling Paypal and TurboTax, countless of times they finally decided that there is in fact no way to transfer the money from the Turbo Card. Unless you have another “Green Dot” bank card, you have to pull it all out from the ATM. I will never get my refund on the Turbo Card again. 

Level 2
Apr 15, 2020 7:50:47 AM

There used to be an option to transfer the money via PayPal but the Turbo Card website info is not correct. 

Expert Alumni
Apr 15, 2020 12:21:04 PM

Yes, you will need to login to your Turbo Visa Debit Card and then visit the Manage Money section where you can:

  • Set up text alerts, including when your tax refund is received. Message and data rates may apply.
  • Sign in to your account to see your balance history, track your spending, send money, pay bills, and more.

Please see this TurboTax FAQ for more information on your TurboTax Visa Card.

Returning Member
Apr 15, 2020 11:42:42 PM

I sent money from my turbo green dot account to my friends email 4/15/20 at 930pm. He received the email and accepted it, added his current green dot info to accept it. Well the money has yet to show in his account at 4/16/20 130am. Its showing its been claimed on my account? What now

New Member
Apr 16, 2020 5:21:07 AM

Right you are! Best bet is to get rid of the Turbo Card. They say you can transfer money a few ways and one is stated = Paypal but I do not believe that is the case. In fact Turbo makes getting your money extremly cumbersome since the App and Website continue to CRASH leaving you virtually NO ACCESS TO YOU FUNDS!

New Member
Apr 19, 2020 3:42:03 PM

Did your friend ever receive the funds you sent him?