If I filed taxes from tax year I paid turbo tax for the help and now I'm getting tax liens from IRS about unpaid taxes shouldn't they be helping get it resolved

The address the IRS was sending info to I no longer live at.

373

Level 15

Aug 11, 2025 6:12:12 AM

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-audit/turbotax-audit-support/L6AcMoNFD_US_en_US?uid=m5z7by9u

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/got-cp2000-notice-irs/L7Da6em2t_US_en_US?uid=m4of6ngd

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If I filed taxes from tax year I paid turbo tax for the help and now I'm getting tax liens from IRS about unpaid taxes shouldn't they be helping get it resolved