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New Member
posted Nov 25, 2023 12:24:14 PM

I was charged turbotax fees for a rejected return. i just want my money back and im taking my taxds elsewhere for all this hassle

0 5 3221
5 Replies
Level 15
Nov 25, 2023 1:06:53 PM

You will have to contact Support for a refund.

 

How do I contact TurboTax? (intuit.com)

Level 15
Nov 25, 2023 1:19:04 PM

Sorry but the online fees are to prepare the return, whether you efile OR print and mail.  You can still mail the return.  Why did it reject?  

New Member
Nov 25, 2023 1:31:57 PM

it says my state return rejected so it ended up rejecting my whole tax return and i filed 9months ago so i just want that fee back so i can handle business elsewhere.

Level 15
Nov 25, 2023 1:47:33 PM

Oh, did you use the Desktop installed program?   Yes you can ask for the $20 or 25 state efile fee back.  But if the state rejected it would not have rejected the whole return including federal.  Why did it reject?  Did you ask when it rejected?  We could have helped you fix it.  

New Member
Nov 25, 2023 2:19:52 PM

i have no desktop available at the moment and i think my state return was filed incorrectly due to incorrect preparation. my state return rejected 2days after it said accepted on my federal(they were filed at the same time)and im too confused and need professional assistance but cant afford it.