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New Member
posted Feb 8, 2020 11:46:18 PM

I was approved for the cash advance and my refund was going to be on my new turbo prepaid card but I got it today and my refund is not on it

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1 Replies
Intuit Alumni
Feb 9, 2020 4:20:44 PM

Has the IRS approved and released your refund yet? If so, please allow up to 5 business days from the date that the IRS released your funds. To track your Federal refund, visit the Where’s My Federal Refund? site here: https://www.irs.gov/refunds. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status. You can track the status of your state return by following the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571 

You will need your social security number, filing status, and refund amount in order to track your refund.

Note: The IRS expects to issue most refunds in less than 21 days after being accepted. Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund hold.