Only the IRS will know for sure when they're through processing a return and when they know a refund date. I'll tell you how to check on it, however.
The IRS says 9 out of 10 filers who efile and choose direct deposit will get their Federal refunds within 21 days after being accepted. Some returns are processed fairly quickly, while others require additional processing due to specific items in the return. Some are pulled at random for more thorough investigation. And at this time of year some filers will have delays due to the PATH Act that I mention at the bottom of this posting.
Did you efile, or did you choose to print and mail the return? If you filed by mail, it can take about 6 weeks to get a Federal refund.
If you efiled, first double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.
If that showed it was accepted, you can use the tool at the IRS website below to monitor the status of your Federal refund.
https://www.irs.gov/Refunds
NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.
NOTE: By law (the PATH Act), the IRS did not begin issuing refunds on tax returns claiming the Earned Income Tax Credit (EIC) or Additional Child Tax Credit (ACTC) until after February 15. So filers with one or both of those credits likely won't get their refunds until the end of February or early March.
If you are not subject to the PATH Act, and if the IRS WMR tool says your return is still "being processed", then since it's been longer than 21 days, we can tell you how to phone a live IRS agent to inquire about the delay.
To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571