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New Member
posted Jul 23, 2021 10:56:37 AM

I want to know about my subscription refund

I chose the wrong package

0 3 654
3 Replies
Level 15
Jul 23, 2021 11:52:03 AM

If you already filed your tax return they are not going to give you a refund for choosing a software version that you already used.   But you can have that discussion with customer support.

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

New Member
Mar 1, 2023 8:55:58 AM

I want a refund for a charge of $49 plus tax for turbo tax max which I don’t like

Intuit Alumni
Mar 1, 2023 9:07:02 AM

Since you have already paid, please feel free to contact Customer Support so they can assist you. If you inquire about a refund, you will want to use the keywords billing issues when you call so you get to the right person.

@ber_na007