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Level 1
posted Mar 31, 2022 2:00:46 PM

I've been using TurboTax for years and have the CDs for years 2016 thru 2021. I want to access a 2019 return but didn't save the license no. How can I access it?

I can find the 2019 return on my computer but it won't open and I believe it's because the 2019 TurboTax has to be installed.

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1 Replies
Intuit Alumni
Mar 31, 2022 2:22:58 PM

Please see this Turbo Tax help article. 

I can't find my license code.
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/00/852973

 

This FAQ will provide you with the steps to contact an agent. 
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632