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Not applicable
posted Apr 14, 2025 12:43:32 PM

I started doing the taxes on TurboTax, however, I would like to delete/cancel acct. since I filed an extension and when ready to file, we will not be using turbo tax.

In addition to my question above, Please let me know how to delete all the information I've inputted (so far) and cancel the turbo tax account completely.

0 2 310
2 Replies
Level 15
Apr 14, 2025 12:46:37 PM

You can try to clear you return but you can not delete your account. How to delete/clear your Online return
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

You can call in and ask them to deactivate it. Contact Customer Service at
https://support.turbotax.intuit.com/contact/

Level 15
Apr 14, 2025 12:49:06 PM