Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jul 20, 2020 9:32:23 PM

I received my prepaid card and I checked the balance after I activated it and it has 0 balance my refund is not there what do I do to find out what happened to it??

0 1 116
1 Replies
Level 15
Jul 20, 2020 9:45:58 PM

Has the IRS sent your refund yet?  You can check your Federal refund status at Where's My Refund.
https://www.irs.gov/refunds