Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 15, 2021 10:09:41 AM

I received a text message that said I need to check my inbox. Important info about my stimulus needs to be updated. Where do I find my intuit inbox?

0 7 4909
7 Replies
Returning Member
Jan 15, 2021 10:46:33 AM

Yes I got the same message! I think Its a scam because there is no inbox! @windyperrin85  

Expert Alumni
Jan 15, 2021 11:00:02 AM

You do not have an Intuit Inbox.  TurboTax contacts their customers by e-mail, so beware of any texts received.

 

Here is the real information from TurboTax about updating your stimulus direct deposit information:  Update your stimulus payment direct deposit information

New Member
Apr 1, 2021 10:45:53 AM

I received the same message from their number and searched for an inbox turbotax does not have one. So I'm thinking scam. Mine wasn't about the stimulus though it just said important message in inbox 

Expert Alumni
Apr 1, 2021 2:27:12 PM

There was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. 

New Member
Apr 1, 2021 3:27:46 PM

Agreed ! There is no inbox. I received the same message 

 

New Member
Apr 1, 2021 4:12:07 PM

I got a text message saying the very same thing early this afternoon.   I just sat here for about 15 mins, checking my email accounts and even went to turbotax only to notice, there isn't an inbox.  One thing did stand out after looking at it,  when it had "important email..", they made 'from turbotax is' one word. The text was properly spaced until 'fromTurboTaxis', then it went back to proper spacing. Maybe it's me.  Yeah I think it's a scam/phishing that wants us to call the 800 number since we can't find the inbox.   I'm glad I didn't take the bait.

Expert Alumni
Apr 1, 2021 5:05:27 PM

Yes, there was an email that went out to some customers on 3/25. If you received a text (SMS) from TurboTax, you should check your personal email inbox to see if you received one. Check your spam/junk folder as well. If you didn't receive an email, you can disregard the text. "