Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2019 5:47:26 PM

I received a letter from the irs concerning excess social security tax in 2014. How can I see what i entered into TurboTax for the 2014 tax year

0 29 3420
24 Replies
Level 15
May 31, 2019 5:47:27 PM

Save a PDF of the 2014 return with all the worksheets included to double check your entries. 


Did you file a joint tax return, and you both had W-2s? You didn't give any details, but what probably happened is that you entered your W-2 and your spouse's W-2 as if they were for the same person, instead of one for you and one for your spouse. When you first start to enter a W-2 in a joint return, you have to indicate whose W-2 it is. The W-2 summary screen ("Here's your W-2 info") shows which one of you each W-2 was entered for.

You both had Social Security tax withheld from your pay. The maximum Social Security withholding has to be calculated separately for each person. When you enter both W-2s as if they were for the same person, it makes it look like that person had too much Social Security tax withheld. The amount that appears to be excess Social Security tax goes on 1040 line 71. If you had entered each W-2 for the correct person, TurboTax would have seen that there was no excess Social Security tax, and it would not have put anything on line 71.

You received a refund of the excess Social Security tax shown on line 71 of your tax return. But because of the error entering the W-2s, it was not really excess and you were not entitled to that refund. So now you have to pay it back.


New Member
May 31, 2019 5:47:28 PM

On page 2 or the 2014 federal tax returns, it states that my tax returns "Your Guarantee of Accuracy:
Breathe easy. The calculations on your return are backed with our
100% Accuracy Guarantee.
- We double checked your return for errors along the way.
- We helped with step-by-step guidance to get your answers on the right
IRS forms.
- We made sure you didn't miss a deduction even if something in your life
changed, like a new job, new house - or more kids!"

Is this not applicable?  I did not receive anything from Turbo Tax stating something was entered incorrectly.  To me, it looks like an error was made by Turbo Tax and should be responsible, or at least helping me get this straightened out.  I don't feel information was entered incorrectly by myself.

Level 15
May 31, 2019 5:47:30 PM

You had to enter the W-2 info yourself and indicate which person the wages were for ... the program even gives you a warning page that there MAY be an error and it was up to you to double check your entries. 

The program is not responsible for your data entry errors and as such is not covered in the accuracy guarantee.

Level 15
May 31, 2019 5:47:32 PM

And if you transferred in the 2014 info into the 2015 program and had the same employers you may have repeated this mistake so review your 2015 return before the IRS catches it.

Level 15
May 31, 2019 5:47:33 PM

Yes check your 2015 return 1040 line 71 and see if it happened again.  Then for 2016 do not transfer from 2015 or delete all the W2s and enter them each as new ones.

New Member
May 31, 2019 5:47:36 PM

Please tell me what was all entered into turbotax that would go into line 44 on my federal tax return.  The number shown does not match my and my wifes federal, social security and medicare tax witholdings on our w-2's.  
I think there was an error within turbotax.
Thank you.

Level 15
May 31, 2019 5:47:37 PM

1040 line 44 is the tax calculated on you taxable income on line 43.
Do you mean line 64?  64 is only federal withholding from W2 box 2.  Only box 2.  The SS and Medicare withholding from boxes 4 & 6 do not show up on your return at all.  Except for any excess SS you paid on line 71.

New Member
May 31, 2019 5:47:39 PM

on my 1040 form from 2014, line ff says "Tax (see instructions.)"  the amount shown on this line is $27,427.  Where does this number come from?

New Member
May 31, 2019 5:47:41 PM

Will someone please just call me because there seems to be an error and I don't believe it was by how I entered the information.  Now, the IRS is saying I owe them over $3,000 that I don't feel is correct.

Level 15
May 31, 2019 5:47:43 PM

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/irs-notice/audit-support/">https://support.turbotax.intuit.com/irs-notice/audit-support/</a>

Level 15
May 31, 2019 5:47:45 PM

You asked where the amount of tax on Form 1040 line 44 comes from. You didn't say why you think it's not correct. There are seven different methods that can be used to calculate the tax, depending on what is in your return. As the form says, "see instructions." In the 2014 IRS instructions for Form 1040, look at the instructions for line 44, starting at the bottom of the middle column on page 40, where it says "Use one of the following methods to figure your tax." The seven methods are explained there. If your copy of your 2014 return includes all the worksheets, there is a Tax Smart Worksheet near the end of the federal return. One of the seven checkboxes in the Tax Smart Worksheet is checked to show which of the seven methods TurboTax used to calculate the tax on line 44.

Level 15
May 31, 2019 5:47:46 PM

He started by a saying   ...."I received a letter from the irs concerning excess social security tax in 2014"

I'm having trouble believing there is any reason to look at lines 43 or line 44 (at least not yet).

@davidjeddy ....The question has not yet been answered, but it's been asked several times.....

....What $$ amount Is on line 71 of your Form 1040?

New Member
May 31, 2019 5:47:48 PM

I have never entered anything in an "excess Social Security" line item before.  It doesn't show up on my 2013 returns, nor my 2015 returns.  I called the irs and the person i spoke with said that line 44 is the sum of boxes 2, 4 and 6 from mine and my wifes w-2's.  According to the 1040 form, created by turbo tax, that amount in 2014 was $27,427.  If i add mine and my wifes boxes 2, 4 and 6 from our 2014 w-2's, that adds up to $38,024.  That is why I need to know how turbo tax came up with my line 44 being $27,427 instead of $38,024.

New Member
May 31, 2019 5:47:49 PM

What shows on my 1040 return for line 71 is $3221.  My point is that I did not enter anything anywhere that said excess social security tax when entering my tax information in turbo tax.

New Member
May 31, 2019 5:47:50 PM

It's ironic that on my wife's w2, it shows he social security tax withheld amount of $3221.01.  Somehow, I think turbo tax software had a glitch.  Why would it not notify me of entering something in this field that I have never entered anything in in the past 10 years of using turbo tax?  Why would it not notify me when doing my 2015 tax returns that this needed further review?

Level 9
May 31, 2019 5:47:51 PM

It is not "ironic" that your wife's Social Security was $3221.  That is the reason.  As was mentioned 26 days ago, when you entered your wife's W-2, you must have accidentally said it belonged to you.

When you did that, TurboTax did the calculations and the $3221 on that W-2 was "excess" because you said it was yours.

TurboTax can not know if you enter something wrong.

New Member
May 31, 2019 5:47:52 PM

I entered my w2 information and then my wife's.  They are totally separate when entering them.  It is clear that a mistake was made, but I find it hard to believe that it was when I entered the information.  I'm not perfect, but I do enter everything very carefully when doing taxes.  Someone previously commented that turbo tax gives a warning page, but it didn't in this case, which leads me to believe that i did not enter it incorrectly.

New Member
May 31, 2019 5:47:54 PM

My issue is that this is what is written on page 3 of my federal returns:  
Your Guarantee of Accuracy:
Breathe easy. The calculations on your return are backed with our
100% Accuracy Guarantee.
- We double checked your return for errors along the way.
- We helped with step-by-step guidance to get your answers on the right
IRS forms.
- We made sure you didn't miss a deduction even if something in your life
changed, like a new job, new house - or more kids!

New Member
May 31, 2019 5:47:56 PM

If this were true, why is the IRS claiming I owe them for an error on my 2014 federal tax returns and Turbo Tax is not standing behind me.

New Member
May 31, 2019 5:47:56 PM

It also states this on page 3 of my returns:
Also included:
- We provide the Audit Support Center free of charge, in the unlikely
event you get audited.

New Member
May 31, 2019 5:48:00 PM

It seems like Turbo Tax is not willing to help with this issue.

Level 9
May 31, 2019 5:48:02 PM

Again, there is no way for ANY program to know if you entered the wrong information.

In answer to your question, you would need to download your 2014 tax file, purchase the 2014 CD/downloaded software, and go through the step-by-step questions to see what is entered.

A POSSIBLE alternative is to print out ALL worksheets to see the information, and what you entered for the W-2.

At any rate, it is pretty obvious to all of us that your original return is wrong, and that you will owe the tax.  If you are able to convince TurboTax that the program was faulty, they would pay for any penalties and interest, but you would still owe the tax due.

Critter already provided you with a link for how to contact TurboTax about an audit letter.  VolvoGirl posted a link for hwo to call Customer Support.  This is just a user-to-user forum, and obviously we aren't helping you, so you should contact the audit site and/or Customer Support.

Level 15
May 31, 2019 5:48:03 PM

This is 100% a data entry error by you the user ... look at the W-2 worksheets as suggested to see who the W-2's were assigned to ... they must have all been assigned to you  since you got the IRS notice.  And since you failed to read the warning screen similar to the screen shot I posted, then the accuracy guarantee will not cover the error.   And if you still want to discuss the issue then you need to contact TT support directly

Level 15
May 31, 2019 5:48:06 PM