I printed but did not submit 2017 federal return. Now TurboTax appears to not allow me to edit it. I need to make changes to 2017, and it has NOT been accepted by IRS.

Details show filed, but i only printed - i did NOT e-submit.

I have not submitted this tax return -- but it will not allow me to edit.

Help?!

894

1 Best answer

Level 15

Jun 4, 2019 5:36:25 PM

See this TurboTax support FAQ for completing a prior year tax return originally started using the online editions - https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...

Level 15

Jun 4, 2019 5:36:25 PM

New Member

Jun 4, 2019 5:36:27 PM

THANK YOU - but am i required to purchase again? I've already paid....

Level 15

Jun 4, 2019 5:36:28 PM

If you paid for one of the 2017 online editions of either Plus, Deluxe, Premier or Self-Employed, then you will need to contact TurboTax support so they can push a 2017 desktop installation file to your download account at no charge.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - <a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/contact/">https://support.turbotax.intuit.com/contact/</a>

Support can also be reached by messaging them on these pages <a rel="nofollow" target="_blank" href="https://www.facebook.com/turbotax/">https://www.facebook.com/turbotax/</a> and <a rel="nofollow" target="_blank" href="https://twitter.com/TeamTurboTax">https://twitter.com/TeamTurboTax</a>