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New Member
posted Jun 6, 2019 9:55:10 AM

I paid for a turbo tax product but changed my mind. How do I get my money back?

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1 Best answer
New Member
Jun 6, 2019 9:55:11 AM

In order to discuss receiving a refund contact TurboTax using the following FAQ:

https://ttlc.intuit.com/replies/3300041


3 Replies
New Member
Jun 6, 2019 9:55:11 AM

In order to discuss receiving a refund contact TurboTax using the following FAQ:

https://ttlc.intuit.com/replies/3300041


New Member
Feb 2, 2020 4:44:02 PM

Can I get my $80.00 back for changing my mind and not using Turbotax? I didn't feel comfortable with Turbotax. 

Intuit Alumni
Feb 2, 2020 4:55:14 PM

Our Satisfaction Guaranteed policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund.

Our unconditional 60-day money-back guarantee only applies to TurboTax CD/Download products. For more information please click the link below.

 

Our TurboTax Satisfaction Guaranteed refund policy - Community