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New Member
posted Jul 15, 2024 6:30:10 PM

i need to talk to a help professional. your site got me wall turned around and i believe I missed some critical infor-caiill me [phone number removed]

1if 1i dont hear Im starting over or getting someone else to help me

0 2 9576
2 Replies
Level 15
Jul 15, 2024 6:50:10 PM

Please go back to the TurboTax Community and edit your post to remove your phone number. This is a public web site that anyone can view, including hackers, scammers, and identity thieves.


No one here in the community can call you. If you get a phone call claiming to be from TurboTax, it's a scam.


See the following FAQ for instructions to contact a TurboTax Live tax expert.


How do I connect with a tax expert in TurboTax Live?

 

Level 15
Jul 16, 2024 6:37:24 AM

 

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax.  Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

 

 

No one can call you from this forum, and we do not arrange or schedule calls to users.   If you want help from customer support, you have to initiate it yourself.

 

 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax