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New Member
posted Jun 4, 2019 7:21:38 PM

I need to complete my 2016 return, which i have paid for & filed an extention

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1 Best answer
Level 15
Jun 4, 2019 7:21:39 PM

Contact customer support to push a download of the software you need to finish your return.  It will now have to be printed signed and mailed--it is too late to e-file.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

To finish a prior year return started in TT online: https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

https://ttlc.intuit.com/questions/1899646-what-if-i-missed-the-october-16-filing-deadline

1 Replies
Level 15
Jun 4, 2019 7:21:39 PM

Contact customer support to push a download of the software you need to finish your return.  It will now have to be printed signed and mailed--it is too late to e-file.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available Monday-Friday from 5 a.m. to 5 p.m. Pacific time.

To finish a prior year return started in TT online: https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

https://ttlc.intuit.com/questions/1899646-what-if-i-missed-the-october-16-filing-deadline