I'm trying to track my refund but not really able to do that on the site.

Once they start processing your return, the Where's My Refund?  tool includes a tracker that displays progress through 3 stages:  

(1) Return Received 

(2) Refund Approved 

(3) Refund Sent 

The tool also provides an actual personalized refund date as soon as the IRS processes your tax return and approves your refund. It doesn't show information about amended returns.  

Then, check your state's site for progress.  Keep in mind that each state is different and have different times of updating their sites. 

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund   

Use the following link to contact your state's Department of Revenue:   

https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue