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New Member
posted Jun 6, 2019 8:03:38 AM

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

i want to make sure its for the right year. i have w2s for 2016 to do. please help

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1 Best answer
Level 15
Jun 6, 2019 8:03:40 AM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.



6 Replies
Level 15
Jun 6, 2019 8:03:40 AM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.



Level 15
Jun 6, 2019 8:03:42 AM
New Member
Jun 6, 2019 8:03:44 AM

Thank you. I had no clue but now I just paid over $70 for something i dont need.

Level 15
Jun 6, 2019 8:03:46 AM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.

Level 15
Jun 6, 2019 8:03:46 AM

Won't you be doing 2017?

New Member
Jun 6, 2019 8:03:48 AM

I will be doing 2017 but i wont be using this software.