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none3
New Member

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

i want to make sure its for the right year. i have w2s for 2016 to do. please help
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Accepted Solutions
Critter
Level 15

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.



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6 Replies
Critter
Level 15

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.



SweetieJean
Level 15

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

none3
New Member

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

Thank you. I had no clue but now I just paid over $70 for something i dont need.
Critter
Level 15

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.
SweetieJean
Level 15

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

Won't you be doing 2017?
none3
New Member

I just purchased a download to do my taxes and it says for the year 2017 but im doing my taxes for 2016 w2s. did i get the right one?

I will be doing 2017 but i wont be using this software.
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