When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.
First, check your e-file status to see if your return was accepted:
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
If the IRS accepted it, what does it say here?
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a> Or does your account say “Ready to Mail?”
Once your federal and state return have been accepted, TurboTax does not receive any updates from the IRS or State. Please keep an eye on Where’s My Refund? site, for the most up to date information. The website updates every 24 hours. Once available, it will give you a personalized date once they approve your refund.
To check the status of your state refund, please click this link How do I track my state refund?
Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require an additional review and take longer to process. For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.
Other things that can delay your refund include but are not limited to:
· Liens, back taxes, or refund offsets;
· Errors, inconsistencies, or missing information;
· Identity fraud;
· Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.
If it’s taking longer than 21 days to arrive after being accepted, please see this TurboTax FAQ for information on contacting the IRS: https://ttlc.intuit.com/replies/3302084
IRS asks that you call them at this number: 800-829-1040
Here is the general timeline of e-filed returns:
Transmission > Acceptance > Processing > Approval > Refund.