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New Member
posted Jun 4, 2019 2:46:54 PM

I haven't entered my w2 info and it's already telling me I'm getting zero dollars

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1 Replies
Level 7
Jun 4, 2019 2:46:55 PM


That is not unusual.  There are many reasons that could result in such a situation; and since this is a public forum you do not want to post your personal information.

Each income entry is processed as if it were the only income you had; thus until you enter ALL W-2s your input data is incomplete and hence incorrect.

Make sure you entered the information CORRECTLY and did not mis-type any numbers

The 'monitor' is only a guide (marketing hype).  It is generally meaningless until you have entered ALL of your information since the calculations are inter-related.