I have yet to receive my income tax card. When I call the support number to receive a new card, they ask for the card number THAT I HAVE YET TO RECEIVE. what can i do?

I no longer have access to my previous TurboTax card. I do not know the numbers to it anymore for its been over three years since I've used it. What should I do? How can I give them a card number if I have yet to even receive it?

359

Level 15

Jun 4, 2019 4:27:54 PM

Please visit TurboPrepaidCard.com or call (888) 285-4169. Press Option 1, then 2 for a missing card.

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I have yet to receive my income tax card. When I call the support number to receive a new card, they ask for the card number THAT I HAVE YET TO RECEIVE. what can i do?