If you chose the option to have your Refunds Direct Deposited to a Turbo Prepaid Visa Card, your Refunds will be available on your card once they are released by the IRS and State.
To check the status of your federal tax refund, go to Where's My Refund? at IRS.gov.
To check the status of your State Refund, click here.
Check out the TurboTax FAQ regarding Turbo Prepaid Visa Card for more details about the card below:
Yeah. Just activated my card. Using the app. My balance is zero. I get that the government side of things would take longer, but I'm not comfortable with the idea that I'm given this card, and the activation literally said I was seconds away from being able to use it, but I got a card without a balance. Last year, my entire refund was taken by the department of education. Presumably for my wife's old college loans, and I am too broke to permit such theft again. Why was I sent a card if the account IS EMPTY? WHY? WHAT WAS THE POINT? WHY COULDN'T YOU HAVE WAITED TO SEE A DEPOSIT BEFORE SHIPPING ME THIS PIECE OF PLASTIC WHICH, WITHOUT ANYTHING ON IT, IS USELESS? And if the government deems fit to take my money again, I still struggle to see the point in sending me A USELESS PIECE OF PLASTIC. Waste of a good chip, too, if you ask me. What was the point, really? I am not the only person who finds their refund as a sign of hope for a better day, a better tomorrow, and now I feel I'm being DENIED. As far as I can tell, your company isn't doing anything wrong, but it's not the message you want to send to your repeat customers. Even if I am just going through your free free free free free free free free free free free options. I still deserve to have my refund when I get my card. Now I have my card. No refund yet.
To find out exactly when your refund will be deposited to your card refer to the source provided below.