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New Member
posted Feb 20, 2023 3:30:31 PM

I have no idea why my credit karma account was closed but it was. And my refund is supposed to be deposited on the 23rd

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3 Replies
Intuit Alumni
Feb 21, 2023 10:09:39 AM

Only Credit Karma would be able to provide assistance with why your account was closed. You can contact them via their Contact Us link. 

 

If your account is closed and the deposit is rejected, the IRS will mail your refund check to the address on your tax return. For more information please see the below TurboTax help article. 

What if I entered the wrong bank account for direct deposit?

Level 2
Feb 22, 2023 5:05:18 PM

Same. I’ve seen many posts about this. I’m so mad. 

Intuit Alumni
Feb 23, 2023 1:10:30 PM

Once your tax return has been filed, there is no way to update your refund method. If Credit Karma closed your account, they will most likely reject the deposit and the IRS will mail your refund check to the address on your tax return. Please see this Help Article for more information.

 

@kb1987kb