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New Member
posted Jun 6, 2019 1:42:26 PM

I have a prepaid card, can I get my refund sent to that card?

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1 Replies
New Member
Jun 6, 2019 1:42:27 PM

That depends if your card allows it.

  • The first thing you should do is make sure your prepaid card is still valid and active
  • Get your card's bank account and routing number
    • You can call your card's Customer Service, or log into your online card account to verify that it's still good and get the banking numbers.
      • Be sure you have the right ones for your card because they will differ from the card number shown on the card.
  • Ask your card's Customer Service if they accept direct deposit of tax refunds from the IRS. Some cards do not while others may have a limit as to how much can be deposited from a tax refund. Customer Service will tell you, but that information may also be found on their website.
  • When the TurboTax program asks you how you want to get your Federal refund, choose "direct deposit". You will then enter the bank account and routing numbers, and select "checking" account.
  • You will also need to know and enter the name of the underlying bank that the routing and account numbers were for. If you don't know, you can ask your Customer Service.