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New Member
posted Jan 26, 2022 10:27:52 AM

I had to fix an error on my return and I’m trying to re submit them and it just keeps reloading. Has anybody had this issue?

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4 Replies
Returning Member
Jan 26, 2022 10:31:03 AM

I am having the same issue and technical support is NO help!

Employee Tax Expert
Jan 26, 2022 10:55:03 AM

If you seem to be stuck on a particular page, it is recommended that you first log out of your TurboTax Online and delete your cookies.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.

 

@brittanychaney18

@Mscyg01

 

New Member
Jan 26, 2022 11:25:23 AM

I did this and it’s still doing the same thing

Intuit Alumni
Jan 27, 2022 7:40:13 AM

Try using a different browser altogether and see if that helps @brittanychaney18 @Mscyg01.