See the info I left you in the comment section above, including some things to check, and also how you can speak to TurboTax Support if necessary.
If your return has been processing at the IRS longer than 21 days, you can phone the IRS to see what you can learn about the delay.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
The IRS says most people should receive their refund within 21 days. What do you see when you check on the status of your Federal refund at this IRS website?
<a rel="nofollow" target="_blank" href="http://www.irs.gov/Refunds">http://www.irs.gov/Refunds</a>
timmisha01
Are you the same person as the thread owner, or are you posting in someone else's thread?
Yes I am the owner of the account. I don't know my amount I'm getting back either. How much is my return?
And I applied for direct deposit but on document that section is blank. Why?
"I don't know my amount I'm getting back either. How much is my return?"
This is mainly a user community forum, so we won't know here. You'll have to print out the return and look at it to see the refund amount, or you may be able to tell by signing back into your online account.
"I applied for direct deposit but on document that section is blank. Why?"
Again, we won't know for sure in a user forum, but if you printed your return, and that section does not have any banking info, it sounds like you are either getting the refund by check, or you didn't complete the filing process.
Are you sure it was successfully efiled and accepted?
You can check here:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>
If you're sure the IRS has received it, and it has been longer than 21 days, we can tell you how to phone a live agent at the IRS. I'll leave the steps to do so in an answer below.
If you need to speak to TurboTax Support, here's how:
FAQ: How do I contact TurboTax?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3401489">https://ttlc.intuit.com/questions/3401489</a>
See the info I left you in the comment section above, including some things to check, and also how you can speak to TurboTax Support if necessary.
If your return has been processing at the IRS longer than 21 days, you can phone the IRS to see what you can learn about the delay.
IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.