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New Member
posted Apr 13, 2020 6:42:51 AM

I filed my taxes on February 22nd and I still haven’t gotten my refund check. Is this common ?

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3 Replies
Intuit Alumni
Apr 13, 2020 10:27:22 AM

Although most refunds are processed within 21 days of acceptance, some returns require additional review which causes a delay in processing. Please see Why do some refunds take longer than others? for more information. 

Since it has been over 21 days since your tax return has been accepted, please see What if my IRS refund is taking longer than 21 days?  for information on contacting the IRS. 

Returning Member
Apr 13, 2020 10:28:20 AM

You'll never know! TurboTax does not offer customer service or a general phone number for customers, and they do not have any refund tracking information. Good luck!

Intuit Alumni
Apr 13, 2020 10:36:22 AM

We have a customer service line for customers. However, once we submit the return to the IRS for processing, we don't receive any further updates on if there's going to be a delay or not.