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posted Jul 26, 2025 11:46:11 AM

i filed my son's return on 4/15/2025, we got refund back from IRS on 4/23/2025. Today I logged in online account and it shows Not Filed yet. Why it show wrong status?

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1 Replies
Level 15
Jul 26, 2025 11:56:58 AM

Maybe you are in the wrong account.

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

Account Recovery

 

 

 

And....no matter what you are seeing online.....you know that the return was filed and that the refund was sent.   TurboTax never gets updated by the IRS and never knows if a refund was issued.